We never sell or rent your info.
BTI Brand Innovations (hereby known as BTI) is committed to protecting the privacy of the personal information you provide to us. Please take a moment to read the details of our privacy statement, which outlines the type of information, collected on our websites or when you submit it to us and how we use and protect it. We have found that collecting personal information (as such defined below) through or website, helps us better understand the products and services most helpful to you and enhances your overall experience with us.
As of January 1, 2004, Federal legislation - the Personal Information Protection and Electronic Documents Act (the Act) - came into effect, applying to all businesses and companies in Canada. The Act establishes new rules for privacy. The rules recognize the rights of individuals to control the use of their personal information and impose obligations on organizations to protect personal information in a manner that a reasonable person would consider appropriate in the circumstances. Under the Act, information is defined as personal information if it can be attributable to a specific individual.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
BTI may collect and use Users personal information for the following purposes:
- To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site - We may use feedback you provide to improve our products and services.
- To send periodic emails.
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as operating our website, conducting our business, servicing you, sending out newsletters or surveys so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Limiting collection, use or disclosure of personal information
We limit our collection of personal information to what is reasonable under the circumstances. Your data will only be used and disclosed for the purposes identified to you. Users information may be stored electronically on BTI’s servers located in Canada and the USA.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Openness and access – Contact Us
BTI Brand Innovations Inc.
302 Queen Street South
Mississauga, ON, Canada
This policy was last modified on February 8, 2013